Question 1

What do I need to get my lawn care service started?

Accepted Answer

Get in touch with a local Steward via online contact form, phone call, or email.
Sustainable Stewards will send a local Steward to the property to discuss services and walk the property.
A free quote will be discussed or sent via email.
Once a customer wants to move forward with services, a service agreement will need to be signed and returned before any services are performed.
Sustainable Stewards will contact you with mowing schedule or date of service to be performed.

Question 2

What are your requirements before each service?

Accepted Answer

Sustainable Stewards wants each and every service to go as smooth as possible which requires some checks by the property owner before service:

Lawn or turf is clear of obstructions (sticks, kid and dog toys, rocks, dog poop, etc.)
Discuss any sensitive areas & property lines with your local Steward
Gates need to be unlocked
Animals must be out of the service area
If pesticides are applied by another company, Sustainable Stewards require a 24 hour notice of application.
** Sustainable Stewards does our best to close each gate after service!   Please double check all gates are closed and latched post service for extra protection **
If any special requests please make sure to discuss this with Sustainable Stewards,

Question 3

What does each service include?

Accepted Answer

Each electric lawn service includes:  Mow,  Trim, Edge, and Clean-Up.

Question 4

How often does my lawn need cut?

Accepted Answer

Regular lawn mowing is a must to keep your lawn looking its best!  Overgrown lawns can create an environment that is suitable for weeds/pests and can be costly down the road to get your lawn back on track.  Sustainable Stewards recommends mowing a lawn once per week on average.  During peak growing & rain seasons your lawn may need up to 2x mows per week depending on growth rate.  Your local Steward will discuss if 2x/week is necessary. During dry season it may only need mowed once every other week.

Question 5

Do you perform commercial services?

Accepted Answer

Sustainable Stewards performs both residential and commercial services!

Question 6

Is all your lawn care equipment electric?

Accepted Answer

Sustainable Stewards uses all electric lawn care equipment when it comes to lawn care maintenance.  Our equipment is quiet and provides a quality cut each and every service.

Question 7

What if my lawn needs to skip a mow?

Accepted Answer

Sustainable Stewards will set up a mowing schedule that usually equates to 1x/week on average.  It is the responsibility of customer to contact your local Steward  at sustainablestewards@outlook.com or 5633401347 if service is not needed during a given week.  You will be credited on the following month's invoice for the skipped service.

Question 8

What length do you cut grass?

Accepted Answer

To maintain a healthy lawn Sustainable Stewards cuts grass at a length of 3 to 3 1/3 inches.  If length desired is out of this range contact your local steward to discuss options.

Question 9

What if the weather isn't suitable for a mow on my scheduled day?

Accepted Answer

Sustainable Stewards will always aim to mow on your set service day but sometimes weather impacts service.  Your service may be moved to earlier or later in the day to avoid inclement weather.  We may also exercise moving your service date to the day before or after the normal date due to weather.  Sustainable Stewards will ALWAYS communicate schedule changes due to weather.

Question 10

Help! My lawn is overgrown.

Accepted Answer

Lawns can get out of hand quickly especially during the growing season.  A lawn is considered overgrown at 6 inches. Depending on the degree of overgrowth will effect the rate at which the lawn is quoted for an overgrowth service.  In some instances, clippings will need to be bagged and removed to protect the health of your lawn.  This is considered a yard cleanup and will be quoted appropriately.  Your lawn may look "choppy" after an overgrown lawn is mowed.  Consistent mowing over the following couple weeks will even out the length of the grass to make it look more uniform.

Question 11

Can you mow when the grass is wet?

Accepted Answer

Sustainable Stewards does our best to avoid wet grass but during the wet season it is inevitable.

LAWN CARE

Iowa City

319-322-8484

Eldridge

563-340-1347

EST. 2019

Sustainable Stewards is now known Bioturf
New Bioturf Website: www.bioturf.org

FAQ